New Member
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How can I fix the "Sorry, this shop is currently unavailable? Im trying to simpke add my products url so i can show my producrs on my page, so i downloded the importify app that wont work, I click add edit details & nothing shows up! So then i go to add "debitify" and it wont let me it says sorry not available.

Shopify Staff
Shopify Staff
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This is an accepted solution.


If you are seeing "This Shop is Unavailable" when trying to access your Shopify store, then you will need to reach out to our Support to escalate your store. Once your request has been escalated, our teams will review your request within 24-72 business hours. 

While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Peter | Social Care @ Shopify 
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