Dear community,
we suffer heavily from incomplete addresses. The most common issue is the lack of a house number. Therefore, I did a lot of research in this community and consulted the support. However, I didn't find a suitable answer yet.
I'd like to ask if anyone knows of a potential fix for the issue of receiving incomplete addresses. I'd like to make sure that the customers need to enter a complete address (street, house number etc.).
I have a couple of ideas but I don't know if those are possible:
I don't think that it's sufficient to rename the fields to remind the customers to enter the address completely (e. g. "Put in a complete address incl. street and house number" or "Don't forget to enter your house number"). I want to make sure that the addresses are complete and if the house number is missing, the checkout can't be completed unless entered.
I found the Shopify plug-in "Address validator" but since it costs $0,03 per validation, I want to find a solution which is less cost intensive.
I appreciate every feedback!
Many thanks and best regards
Simon
Hey,
sadly no. We are just now implementing a self-developed workaround but as of right now, we don't really know if it'll do the job.
Shopify added a disclaimer per default, which everybody should have with the latest update. However, this one's only a passive disclaimer saying that you shouldn't forget to enter your house number but it won't do anything if you still don't enter a complete address.
There's a plugin, the Address Validator but it costs money each time an address is validated.
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