Product Prices not changing on instagram posts

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New Member
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same issue, tried all the above suggestions, does not work, solution please?

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New Member
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Hi @Tira,

 

I have the same problem. I've tried to connect and disconnect the sales channels but it did not work. Can you please take a look at my case? Thanks 

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Shopify Staff
Shopify Staff
701 37 114

Thank you for joining, @Millennialup@hiddengemz@periphery and @Chouchou.

I can see that this is a common question and I want to help you all come to a resolution. I did some further research on my end and if your product prices aren't updating on your Instagram products after performing the previously mentioned troubleshooting steps, then I would recommend connecting with Facebook Support. They may be able to help you with some product tagging errors, which sound related to what you are experiencing. You can chat with them here: Facebook Live Support

Sometimes the chat may not be available, if you run into this, you may also try their Commerce Support Form, here. You'll need to be logged in to your Facebook Business Manager to view this. 

Let me know if this helps! 

Tira | Social Care @ Shopify
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