Product Video not Showing On My Website

huntergross
New Member
2 0 0

I am have a video uploaded to almost all of my product pages but none of the vidoes are showing up on my live website. If someone could help me with this please, that would be awesome! 

0 Likes
gina-gregory
Shopify Expert
710 48 175

It's possible that your theme is not set up to show videos, but without any details about your theme, it's hard to know what the issue might be.

0 Likes
huntergross
New Member
2 0 0

I am using the free Minimal theme.

0 Likes
gina-gregory
Shopify Expert
710 48 175

Yeah, it looks like that theme is not set up to show videos, but here's a tutorial on how to update your theme to add that support. https://shopify.dev/tutorials/add-theme-support-for-rich-media-3d-and-video

ssrkny
New Member
3 0 0

Hi there, i followed through to do the same on my boundless theme.. but it change the formatting and it looks bad... it is stacking the first image below the video as well not showing the image changing the options for different styles and colors of variants. how to i fix that? i have gone back to original for now.

0 Likes