We've recently started using turbo Portland theme and when published, product pages images and buttons don't load. This issue applies to any browser from phone, pc and Mac.
Anyone else have this issue? We've also contacted out of the sandbox support and they aren't able to pinpoint the issue.
Very neat theme!
After checking it out, it seems as if the product images/buttons load fine, the page with all the products also loaded correctly and could pick colours for each item.
Here's a little gif showing after refreshing the images load fine.
Was there a specific page in which the glitch occurs?
Very interesting, attempting to replicate this on a Pixel device and having some troubles doing so.
Have you changed any code of the product page on your end? If you haven't, then I would definitely pursue the theme designer further, it's an error with their theme, not on your end.
If they persist they cannot do anything, then potentially may have to recreate the product image carousel with something like Flickity, I've used Flickity to create various carousels across websites I've designed, and never had an issue with it.
Let me know how it goes.