Products Not Showing in Collection on Front End - All tags look right

MilanArtStore
New Member
2 0 0

Hi, 

No matter what I change in my collection "Art Supplies" the same 5 products are shown on the collection page on the front-end of the website. I believe I have gone through every tag and category setting for displaying the products. I have also deleted the collection and added it back. As you'll see below, there are more than 5 products pulling into the collection in the dashboard. 

Can anyone help me see if I am doing something wrong here or if there is a setting off?

 

Thanks, 

Josh

 

Collections Page Front-End:

MilanArtStore_0-1620825655785.png

 

Collections Page Back-End:

MilanArtStore_1-1620825783833.png

MilanArtStore_2-1620825825087.png

 

 

 

 

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DigitalArtisans
Shopify Partner
374 51 67

Hello @!

 

There are a few possible reasons why you're not seeing your products appear. The first would be if you have multiple collections and the incorrect one is linked in the Navigation. You can double check which collection it is under Online Store>Navigation. Then select your menu and the menu item. The information will appear here.

In this spot, you'll also see the option to filter the collection by tags. Make sure any tags you add in here match up with the tags you have on your products that you want to see. Any products that don't have tags matching what is typed in here won't appear.

 

WhatsApp Image 2021-05-12 at 15.53.11.jpeg

 

Hope this helps!

 

Thanks,

Digital Artisans

Hatim Ayoub | Designer | Developer
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MilanArtStore
New Member
2 0 0

Thanks for your reply Digital Artisans.

 

Unfortunately, that did not fix my issue. The navigation link is connected correctly to my collection (see image below). The collection page is not displaying all the products even when I preview directly from the collections dashboard.

MilanArtStore_0-1620852365833.png

 

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DigitalArtisans
Shopify Partner
374 51 67

Hello @MilanArtStore !

Kindly please do check these settings as well.

If your products aren't active, they won't show until they are. It may say "draft" but go to the product and make it active. Hope this helps.

variant.jpg

Thanks,

Digital Artisans

 

Hatim Ayoub | Designer | Developer
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- Was your question answered? Mark it as an Accepted
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