Products not clickable on mobile site

Solved
MyPaperPanda
Tourist
4 0 0

Hi! My website- www.mypaperpanda.com is having issues when customers are browsing via mobile. Sometimes the menu is unclickable, other times products are unclickable- all the links are having issues. This isn't a connection problem since I've received multiple complaints and I have tried it myself too. Can anyone please tell me the issue? I have no coding experience. I am only using a free theme by Shopify.

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florinanghel
Shopify Partner
112 18 20

Its an invisible privy widget overlay that its covering your content on the right hand side so you can't click/tap the things under it.Screenshot 2021-04-29 123404.png

MyPaperPanda
Tourist
4 0 0

Thank you! Can you please tell me how to go about it? I don't have any developing experience. I still want to use privy, so is there any way this can be fixed?

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florinanghel
Shopify Partner
112 18 20

This is an accepted solution.

Try their support, they should be able to help fix the bug.