Promo Code

petermanka
New Member
1 0 0

Not sure if this is the right discussion group, but I am testing my cart (which has worked for years) and when I place a promo code in at checkout nothing happens and the "apply Code" box keeps spinning (thinking). The codes are live. Is Shopify itself having a problem?

thx, Peter 

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Solutions1
Explorer
100 12 23

Hello Petermanka!

I would be happy to help you resolve this. The original issue in this particular  was that a manual discount code hadn't been added to the checkout. Manual discount codes need to be added by the customer at the checkout in order to apply to the cart

Thanks

Solution1

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