Purchased new domain but it doesn't connect to store

Vyacheslav1
Tourist
19 0 2

Hi

Just recently purchased new domain from GoDaddy mypetsnest.com , but it doesn't connect to store.

It says that it's already in use somewhere on the other webstite.

Please can you check this and fix it so I can connect this domain to my store?

 

Thank you,

Vyacheslav

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tony5280
Shopify Partner
61 6 18

This doesn't look like a shopify issue, but more like a DNS issue. I would suggest that you go back to your godaddy account, and ensure that you're pointing the domain name to the right IP address. The GoDaddy name servers are pointing your domain to a GoDaddy parking page.

Domain Name: mypetsnest.com
Registry Domain ID: 2565695125_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Updated Date: 2020-10-13T22:37:27Z
Creation Date: 2020-10-13T22:37:26Z
Registrar Registration Expiration Date: 2021-10-13T22:37:26Z
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.4806242505
Domain Status: clientTransferProhibited http://www.icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited http://www.icann.org/epp#clientUpdateProhibited
Domain Status: clientRenewProhibited http://www.icann.org/epp#clientRenewProhibited
Domain Status: clientDeleteProhibited http://www.icann.org/epp#clientDeleteProhibited
Registrant Organization: 
Registrant State/Province: \u0e21\u0e2d\u0e2a\u0e42\u0e04\u0e27\u0e4c
Registrant Country: RU
Registrant Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=mypetsnest.com
Admin Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=mypetsnest.com
Tech Email: Select Contact Domain Holder link at https://www.godaddy.com/whois/results.aspx?domain=mypetsnest.com
Name Server: NS75.DOMAINCONTROL.COM
Name Server: NS76.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
>>> Last update of WHOIS database: 2020-10-17T18:00:00Z <<<

tf:/usr/local/var/www/aural$ nslookup mypetsnest.com ns75.domaincontrol.com
Server:		ns75.domaincontrol.com
Address:	2603:5:21b4::30#53

Name:	mypetsnest.com
Address: 34.102.136.180

tf:/usr/local/var/www/aural$ whois 34.102.136.18
% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.arin.net

inetnum:      34.0.0.0 - 34.255.255.255
organisation: Administered by ARIN
status:       LEGACY

whois:        whois.arin.net

changed:      1993-03
source:       IANA


#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/resources/registry/whois/tou/
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
#
# Copyright 1997-2020, American Registry for Internet Numbers, Ltd.
#


#
# Query terms are ambiguous.  The query is assumed to be:
#     "n + 34.102.136.18"
#
# Use "?" to get help.
#

NetRange:       34.64.0.0 - 34.127.255.255
CIDR:           34.64.0.0/10
NetName:        GOOGL-2
NetHandle:      NET-34-64-0-0-1
Parent:         NET34 (NET-34-0-0-0-0)
NetType:        Direct Allocation
OriginAS:       
Organization:   Google LLC (GOOGL-2)
RegDate:        2018-09-28
Updated:        2018-09-28
Ref:            https://rdap.arin.net/registry/ip/34.64.0.0
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