Question Concerning Larger Video Files

YY_Mike
New Member
1 0 0

We sell videos both streaming and hard copies of DVDs in our shop and have sold these for a couple of years.  I recently saw something about a file size and was concerned about this.  Having done some research on this issue, I came across this "tip" and need to know what it means and if I need to implement something like this into our shop:  If your video is larger than 19 MB, then you can use a video hosting service like YouTube or Vimeo and add the video's sharing link to your content

 

Our videos are in the 5-10 GB range

 

Any help would be much appreciated!

0 Likes
gina-gregory
Shopify Expert
710 48 175

You'll need an app like https://apps.shopify.com/digital-downloads to manage selling digital files on Shopify. This Digital Downloads app has a 5GB file size limit (https://help.shopify.com/en/manual/products/digital-service-product/digital-downloads#filesize). Other apps may have other size limits.

0 Likes