Solved

Record must point to a valid IPv6 address

Robinsdrawer
Visitor
2 1 0

Hi, I am trying to enter the shopify IP into the dns aaaa record at the fasthosts site and the above error is coming up. Please help!

Accepted Solution (1)
Robinsdrawer
Visitor
2 1 0

This is an accepted solution.

Thank you for your help. I just failed to spot the A instead of AAAA option 

View solution in original post

Replies 4 (4)

PeanutButter
Shopify Partner
385 67 181

Hi, do not try to add a IPv6 ip, the Shopify address you need to add is a IPv4 address

Peanut Butter Collective | Shopify Experts
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PeanutButter
Shopify Partner
385 67 181

Hi, did you check this again? 

If you send some screenshots of your dns config I can assist you further

Peanut Butter Collective | Shopify Experts
- Was my reply helpful? Please Like and Accept Solution.
- Want to customize and improve your store? Hire us.
- Feel free to contact me us hello@peanutbutter.es
Robinsdrawer
Visitor
2 1 0

This is an accepted solution.

Thank you for your help. I just failed to spot the A instead of AAAA option 

PBN_Master
Shopify Partner
1 0 0

Hi

My hosting provider told me i should add the ipv6 because some new devices will require ipv6 and if i don't point that to my webshop the user will be forwarded to the hosting provider website where he will get a notification that the domain in question is busy. That's not what i want to happen. So, is there no ipv6 for shopify and why?