Red notification

New Member
1 0 0

I tried added product to cart but i forgot to clear the cart before i deleted the product on my store.

now i got red notification on "your cart" icon.

there is a remove button but there's no product image there

i got this error whenever i tried to remove it from the cart

There was an error while updating your cart. Please try again.


please help me. thanks!

Shopify Staff
Shopify Staff
1133 116 163

This is an accepted solution.

Hey, @wynnlist.

Elias here with Shopify Support. Thank you for reaching out.

I understand that you're trying to update the cart and you're running into an error removing the product, as the product has already been deleted from the backend. I think the browser might also be caching some of the data from the store, so clearing the browser's cookies and caches may help resolve the issue. With said said, have you tried clearing your browser's data already?

If not, please give that a try, and if the issue persists - Simply get back to me here and I'd be happy to take a closer look.

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog