Liquid, JavaScript, themes, sales channels
Hi Team,
I Want to Remove My Domain Name From a Closed Shopify Store. How to do it Please?
When I try to connect my Domaine name to a new store it shows me an error "A store with that domain name already exists"
Domain in question: ZAZZYPRESETS.COM
STORE: ZAZZYPRESETS.MYSHOPIFY.COM
Best regards
Hello @ZAZZY101!
This is Lana from Shopify.
Thank you for reaching out about this. Since you have already closed the store that your domain is on, you will need to contact our support here in order to get this looked into. We will be able to see if it is possible for you to get access temporarily in order to be able to remove it. I am redirecting you to that link because we are currently unable to look into your account details through the Shopify Community.
If you are able to get access, in order to remove the domain you will need to take the following steps:
After taking the above steps, you should be able to connect your domain again where you wish.
Let me know if you have any questions around this and I will be happy to help.
Thanks! -Lana
Lana | Social Care @ Shopify
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