Remove "via shopify.com" from email notifications

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Shopify Staff
Shopify Staff
798 45 124

@jjvdh 

 

"v=spf1 include:shops.shopify.com ~all" would be the official SPF record we provide to our store owners. If you have more than one SPF record, then you may need to combine the records within your DNS settings for the @shopify.com to be removed. If that doesn't resolve the issue, then feel free to post your domain here so I can take a look. If you don't feel comfortable publishing your domain in a public forum, then I'd be happy to reach out to you via email to continue the conversation. 

 

 

Peter | Social Care @ Shopify
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New Member
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Hi there my email is joshua@valleydew.co.uk. Would we be able to
continue via email as suggested?

Thank you
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Shopify Staff
Shopify Staff
798 45 124

@jjvdh 

 

Sure thing! I've followed up on the email you have listed on your Shopify Community account. 

Peter | Social Care @ Shopify
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To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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If I purchase the domain through Shopify, how could I remove "via shopify.com" from email notifications?

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New Member
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How can I add an image to the avatar of the email sent to customers?

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Shopify Staff
Shopify Staff
798 45 124

@tuele 

 

Removing the @shopify.com from the emails would be the same process as above, where you need to add a TXT record to your domain. 

 

  1. Navigate to Online Store/Domains
  2. Click on your domain 
  3. Click DNS Settings

Our help guide here also dives into how to edit your DNS settings should you need it! For the avatar, as we don't provide a full email service, it wouldn't be possible to add an avatar directly. However, you could attempt to use Gravatar to see if that will work. 

 

 

 

Peter | Social Care @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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