SIGNING IN

BD7
New Member
4 0 0

I want to sign into Shopify so i can pay and continue to open up a new store. seems like I'm locked out.  It's recognizing my email and wants me to sign in with that.  Anyway to override that?   i have project to complete with iPro Academy and it's crucial that i act in a timely manner.  Thank you

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Elle
Shopify Staff
Shopify Staff
1086 97 180

Hi, @BD7 

To set up a new account, you need to start a 14 day free trial here. 

If you have a previous account you would like to reactivate, then you must login with the email address you used to sign up with. From there, you can pick a plan and continue where you left off. 

Let me know if this helps! 

Elle | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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BD7
New Member
4 0 0
When i go to try 14-day trial, it is showing me "chrome on Windows" with a computer icon... "log out."
Can i please share my screen?

Mel Jb
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Elle
Shopify Staff
Shopify Staff
1086 97 180

Hi, @BD7 

Can you share a screenshot here? That would be very helpful!

I would also recommend ensuring you are using a supported browser that is fully up to date. 

Looking forward to hearing back from you soon! 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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