SSL Pending

RIL
New Member
1 0 0

Hi Shopify,

 

My SSL has been pending for a while but only recently was unable to connect. For context, I manually connected Shopify to GoDaddy changing the A record and Cname values to the recommended.

 

Can anyone please assist?

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Hank
Shopify Staff
Shopify Staff
1094 124 170

Hi, @RIL,

Hank here from Shopify.

Would it be possible to share your domain so that I can check what might be the issue? The most common is multiple A records, which can cause the SSL certificate to be delayed.

I will share this guide about connecting your domain, but will also share the below screenshot of what is needed.

 

09-50-qaf4e-hrmgx

 

Let me know how you get on, or if you share your domain, I will run a few checks on my end.

All the best,

Hank

Hank | Social Care @ Shopify 
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