SSL pending on third party domain

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New Member
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My domain (www.shopdeeslouisville.com) is now successfully points to my Shopify site, but if you type in shopdeeslouisville.com without the www, it takes you to a blank index page with the error: "Apache Server at shopdeeslouisville.com Port 443."

 

I looked under the domains section of Shopify, and www.shopdeeslouisville.com is listed as my primary domain, and shopdeeslouisville.com is listed as a third party domain that is connected, but "SSL still pending". 

 

Are these issues related? How can I get my website to go to my Shopify page if someone doesn't type "www" at the beginning?

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Shopify Staff
Shopify Staff
725 45 121

Hey, @lbdees 

 

Elle here!


I checked out your store and can see that the SSL certificate is now fully provisioned, which means it is enabled. It can sometimes take a few hours for the SSL to provision after you've connected your domain to Shopify! 

If you're still seeing any errors on your end, please clear your cache. If the issue persists, let me know here.

 

PS. Did you know you can change the icon that appears in a browser's tab? It's called a Favicon, and you can change it by following these steps!

Elle | Social Care @ Shopify 
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