My domain (www.shopdeeslouisville.com) is now successfully points to my Shopify site, but if you type in shopdeeslouisville.com without the www, it takes you to a blank index page with the error: "Apache Server at shopdeeslouisville.com Port 443."
I looked under the domains section of Shopify, and www.shopdeeslouisville.com is listed as my primary domain, and shopdeeslouisville.com is listed as a third party domain that is connected, but "SSL still pending".
Are these issues related? How can I get my website to go to my Shopify page if someone doesn't type "www" at the beginning?
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I checked out your store and can see that the SSL certificate is now fully provisioned, which means it is enabled. It can sometimes take a few hours for the SSL to provision after you've connected your domain to Shopify!
If you're still seeing any errors on your end, please clear your cache. If the issue persists, let me know here.
We have the same issue here.
www.weloveyourface.nl is now set as the primary domain and weloveyourface.nl is pending for an SSL certificate since the beginning of February.
I just deleted the domain without the www and created it again in the hope that it will not stay pending.
At my hosting provider in the DNS settings I have set weloveyourface.nl as type: A to the requested IP and www.weloveyourface.nl as type:CNAME to shops.myshopify.com.
Is that correct?
This is an accepted solution.
That is correct setup.
It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic.