Sales Channel Disconnecting from Online Store

SulitKouture
New Member
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Has anyone ever had an issue with their sales channel arbitrarily disconnecting from their online store?

Every couple of days I have approx. 6-8 products that will disconnect the sales channel from my online store. I'm not sure why these same products regularly unpublish when my supplier has them in stock. For example, one product has 1400+ in stock, but disconnects the sales channel and unpublishes almost every other day.

I reached out to Oberlo as I thought it was an issue on their end. I changed a setting based on their recommendation - changed Auto Updates to Do Nothing. This still hasn't corrected the issue.

At this point I'm having to go through my products daily and re-publish these items.

I can't figure out if this is an Oberlo issue or Shopify. Does anyone have any insight?

Thanks!

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