Shine On App Shipping Issues

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I'm struggling with shipping for the Shine On Jewellery Fulfilment App.   They have 3 shipping rates to US, Canada and Rest of World,  I've created a shipping profile and added these rates to it.  However when I test it on my store, it's not allowing me to purchase from anywhere! 

 

If anyone has any experience of connecting this app, your advice on shipping would be much appreciated. 

 

Thanks,

Carla

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