Shopify Chat icon overlaps with Shopify Customer Privacy Banner

Mike5241
Tourist
4 0 1

Hi everyone,

I installed both the Shopify Chat app and the Shopify Customer Privacy Banner, the problem is that the buttons overlap:

Chat button.JPG

If I position the Chat button to the left it also overlaps with the text in the banner.

Is there a way to reposition or resize any of the buttons? I don't find any code snippet to modify their size nor position.

Thank you very much.

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HardikDavra
Shopify Partner
2180 337 949

Hello, @Mike5241 

Welcome to the shopify Community.
I read your problem and it seems that I need to analyze your website to provide solution here.
Would you please share your website URL and if your website is password protected then also provide password.

PageFly - TOP5 in the Shopify app store. Learn More.

For fast Communication: Email: parambabla.soft@gmail.com | Whatsapp
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Mike5241
Tourist
4 0 1

Hi ,

My apologies for the late reply. I was not allowed to provide you for the password because I'm developing the web site for a customer. I eventually contacted Shopify technical support and was very disappointed to hear that there's nothing they could do, it is what it is, so I ended up installing a free app for the cookies banner which I can display in the middle and thus the button doesn't overlap with the Chat button anymore.

Thank you for your reply anyway.

Regards,

Mike

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HardikDavra
Shopify Partner
2180 337 949

Ok, thank you for the update.

PageFly - TOP5 in the Shopify app store. Learn More.

For fast Communication: Email: parambabla.soft@gmail.com | Whatsapp
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