Shopify Thank You Page not loading theme.liquid? (Causing Google Ads Conversion not to fire)

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Shopify Partner
4 1 2

OK, I am troubleshooting for a client for whom I am setting up Google Ads Conversion Tracking.

I followed the Shopify documentation here to the letter.

When I attempted a test purchase I got an error that although the Event Snippet was firing correctly, the Global Site Snippet could not be located.

On further investigation, it appears that none of the scripts located in the <head> of my theme.liquid are loading on the Thank you page at all.

Does the thank you page have a different base template that I am not aware of?

SCREENSHOTS:

Tag added in theme.liquid

tag added in theme.liquidtag added in theme.liquid

 

Tag not present on Thank You Page (nor does the rest of theme.liquid appear to be)

DevTools_-_fanzcollectibles_com_1352794214_orders_26ea922300db707f20fe970ab7587e13.jpg

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Excursionist
80 19 19

This is an accepted solution.

This is gonna sound strange but try putting the global script into the 'additional scripts' section as well as the conversion tag?

It feels like the theme.liquid isn't rendered on the checkout confirmation template.

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Shopify Partner
4 1 2

Yeah, I guess you're right that will work just fine.

If that is truly the case about theme.liquid not rendered on checkout confirmation I guess they need to update the documentation.

Thanks!  

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