Shopify Trekkie loading extra tracking Pixels

Solved
killer_waves
New Member
1 0 0

Hey @Humming_bird and others on this thread,

I implemented the code you provided, and this removed the original instance of the pixel added within trekkie.load({}), however the pixel is still showing in Facebook Pixel Helper due to the <script> tags still being present.

Screen Shot 2021-04-29 at 2.20.31 PM copy.png

Screen Shot 2021-04-29 at 2.20.40 PM copy.png

Anyone know how to get rid of this entirely?

Thanks in advance.

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Humming_bird
Tourist
5 1 6

Hey @killer_waves ,

If the <script> tag is showing up that means that the script is being loaded from somewhere else via JavaScript since I couldn't find it in the source code. Do you have a facebook app installed on your store? I'd check some Apps you have installed since that might be the culprit. 

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plasmablobs
Excursionist
11 1 2

Hi and thanks for the replies.

I found that Shopify’s Kit add-in was bringing in the duplicate pixel, so I regretfully removed the app.

That said, given the solution I may add it back in. I’ll test out the solution. Would be good if Shopify sorted Kit out.
Thanks,

Dan

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gatorgator
New Member
3 0 0

Hi Guys,

I'm having a similar problem where i see a pixel code in pixel helper but this code does not show in any of the source code and is not mine. 

How can i find and delete it? Also if i click to view analytics it doesn't take me to any of my accounts. 

gatorgator_0-1621328898494.png

Your help would be much appreciated. 

thanks

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