Shopify statistic show wrong data

Schwarzwaldlieb
New Member
16 0 0

Hello,

My shopify store shows wrong data on the statistics site:

  • Number of orders is correct (For example 5 sells today)
  • Conversion rate (number of conversions is wrong) (For example shows 1 conversion today and therefore a quite low conversion rate)
  • Every traffic is marked as direct traffic (Which doesn't make sense, it should mostly be FB and Google Ads)

Do you know this problem and maybe got a solution?

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ValentinMercier
Tourist
10 1 0

Hello,

I've got the same issue, for instance today I have 10 orders placed but the conversion rate is calculated on 7 orders. 

Other weird behaviour, from 3-4 days I have a spike of connection at midnight :

Screenshot 2020-12-21 at 11.57.22.png 

It looks like a calculation error because it's a totally new behaviour and it does not fit our business (local grocery)...

Anyone else in this case ?

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