Shopify store down

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Hey, Gavin here 

  My Shopify store has been down for a good 5-6 days now. Every time I try logging into my store it says that my store is "Currently unavailable". I've contacted support two times and both said it'd only take about 2 days but I've been waiting for 5-6 days now. I haven't gotten any emails or anything. Why is it down for so long? What's happening? Is there something on my end I need to do?? I really don't want to give up on starting a store but at this rate I'll never get one started.