Showing product image in notification emails

Shopify Expert
52 1 0

I'm trying to customize my clients customer and fulfilment notification emails so that they also show a picture of the product the customer has purchased too.

I'm trying to use

{{ line.product.featured_image |  product_img_url: 'grand' | img_tag }}

in the HTML email body but all I get in the notification emails I get sent is 'no-image'.

Any help on this is greatly appreciated.

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Shopify Expert
133 0 5

Just to rule out the really obvious, I assume you've enabled html emails and are adding this to the html version?

The other though I'd have is have you tried this in different mail clients to see if it works differently? Not being killed at the client side.?

I've had trouble showing an image from the Shopify CDN in an email (e.g. logo) -  causes Outlook mail clients to either stall or crash .

The eChics are here to help
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Shopify Expert
52 1 0

<textarea id="adlesse_unifier_magic_element_id" style="display:none;"></textarea>Hi Kim

Just noticed your reply. Oops.

Yeah, I have it set to HTML but just getting a blank image in the email notification. I've tried it in various email clients too.

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