Sold out appears on product item page

New Member
3 0 0

Im currently importing products through oberlo, and when i go to click on the product it appears sold out. When i select another variant of that product it then allows me to add to cart. Is there anyway i can fix this?

Thanks!

0 Likes
Highlighted

hi@

hope you doing well

Send me your preview theme url so, I can check and assist you better.

Thanks & Regards
Perennial Solution

Would like to add new functionality or customize an existing one, please hire us.
If helpful then please Like and Accept Solution .
Email: infoperennialsolution@gmail.com
Skype: infoperennialsolution
0 Likes
New Member
3 0 0
Shopify Partner
11 2 0

Hi Chris,

 

The reason is another variant still available (quantity > 0). Please check the inventory page to make sure the quantity of all variants is updated.

 

Hope you doing well.

We're Simesy. We build a successful online store for your business.
0 Likes
New Member
8 0 0

hi,@Chris_p12

i think Product Quantity is less than 0 that's way so a sold out 

 

see this link 

https://help.shopify.com/en/manual/products/inventory

 

 

0 Likes
New Member
3 0 0

Hi Justin,

 

Thanks for the help, i've checked my inventory page and it says all my products are available with quantity > 0.

Is there something that Im missing? sorry i've only just begun using shopify.

 

Thanks! 

Screen Shot 2019-09-23 at 10.19.41 am.pngScreen Shot 2019-09-23 at 10.19.48 am.png

0 Likes