Status "Action Needed"

Tourist
4 0 1

Can someone please assist me as my shop site has gone down and only change i could find was in regards to the domain.  The domain was purchased through shopify and URL should be "babysolution4us.com".  Attached will also be the page thats showing me "action needed".  Thank you for any and all help 

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Shopify Staff
Shopify Staff
760 48 129

Hi, @xenob23 

Action required means you have not verified the domain yet! Please check your email for an email with the subject line "VERIFICATION REQUIRED - Please verify your domain name(s) as soon as possible"

It will look like this:

If you cannot find this email, you can re-send a new email by following these steps:

  1. Navigate to the settings of the domain in question (Online store > Domains > Click 'Manage' next to the domain)
  2. Click on the "Resend email" button in the yellow banner on the page
     

Once your domain is verified it will be back online within an hour or so. Let me know if this helps! 

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
4 0 1

Hi @Elle ,

 

I checked the page but unfortunately wasn't able to find the yellow banner on my screen.  3.PNG

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Shopify Staff
Shopify Staff
760 48 129

Sorry for the delay, @xenob23 !

I can see your site now so you must have found the verification email

Let me know if you need help with anything else! Our support is available 24/7.

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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