Store currently not available

New Member
2 0 0

I have been setting my store up during 4 hours and when I finally get to buy a custom domain I get an error saying that my store is currently unavailable.

I reloaded the page and it seems that my store has been deleted.

Anybody with the same issue?

Shopify Staff
Shopify Staff
1211 71 153

Hi there @markille77!

Don here from Shopify.

Thanks for letting us know about this.

As we'll need to look at your account specifically here, I will need to contact you via email so we can work on this privately.

Keep an eye out for my email out to you shortly, so we can take it from there.

Should you come across a similar situation in the future, you can email in yourself by using the email option available over on our support site.

All the best!




Don | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog