Store disappeared immediately after paying

TheChainPlug
New Member
2 0 0

I worked all day on getting my first store set up, and after finally going in and selecting a plan, everything completely disappeared and it says "This shop is unavailable" I cant even log in. My shop is thechainplugg.myshopify.com

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EmilNoSi
New Member
5 0 0

I've had this issue as well, multiple times. In fact our store broke down just yesterday. Try and contact support through their online chat.

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TheChainPlug
New Member
2 0 0

I did twice actually. They just keep telling me not to worry and it will be fixed in no time. I dont understand how I'm not supposed to worry lol.

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EmilNoSi
New Member
5 0 0

Arm yourself with patience. I had to rebuild our store twice (or thrice?) because of this. Seriously reconsidering Shopify as our platform as it seems to keep happening.

 

Edit: BTW, a good idea is to make backups. Both of your products (export products to .csv) and of your store front code.

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