Why is my Shopify store unavailable and unreachable for support?

luis35
Visitor
2 0 0

My Shopify store is currently unavailable and there is no way to contact to support. Please help.

 

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Replies 4 (4)

Level_3_Expert
Trailblazer
147 9 12

Hi @luis35 

send me the details of your store to my inbox, I will try to fix it by talking to shopify support from my end

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec
luis35
Visitor
2 0 0
Hello,

Thank you for getting back to me.

My store id is car-history-reporting.myshopify.com

Please let me know if you need more information.

Best regards,
Luis
Level_3_Expert
Trailblazer
147 9 12

Hi @luis35 ,

thank you for the reply. i need more information from you as shopify support team give importance to security of the stores. so I will have to contact you through Whatsapp/signal/telegram so that whenever they ask questions about your stores like address,credit card last few digits,etc I can get it from you and forward them

here is my number that you can use to contact on whatsapp/signal/telegram +917012490592

feel free to text me anytime.

hacve a nice day

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec
Level_3_Expert
Trailblazer
147 9 12

Let me know if you need my help to set up your store from our Shopify partner account. So that you can ensure it's more secure and won't be having such issues in future

The Leader Media, Shopify Agency for Brands
Hire Us- Email: support@theleadermedia.com, WhatsApp: +917012490592 - Skype: live:197268f709e05aec