Store works on desktop but mobile site says I still need to connect a domain

[AuthenticEclect]

Hi all!

I'm working on my site and encountering a weird issue - curious if anyone else has run into it.

My store https://www.authenticeclective.com/ works on my desktop computer just fine, but it is not loading when I try to view on my phone. I get the domain setup screen. Any idea what might be causing this?

[PixelSplash · Accepted solution]

Hi @AuthenticEclect 

Looks like the domain with www is accessible. Probably domain not configured properly.

[AuthenticEclect]

Thank you!

It looks like you were right. www.authenticeclective.com was working but just authenticeclelective.com wasn't. I hadn't had that one setup and that was the one I was using on mobile - so the issue wasn't with mobile per se.

[JAHZIBRAND]

How do you set up the one without the www?

Thanks!