Stuck in a loop with Facebook

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Hi Everyone.. So, we've been busy beavers creating products, the store, making connections in the last few weeks. We are almost there, we would like to start paying for advertising but we've hit a problem.  The account we linked our facebook store to has been suspended. Facebook do not respond at all.  Can someone please tell me how I can unlink my facebook store from this facebook account?  The facebook store is ready to go and I want to start advertising.. but facebook have blocked us..  Help!! I didn't want to but it looks like I may have to use my own personal account to link my facebook store to to get this moving.. I would have preferred to keep work and personal separate but hey ho..

 

Any help you lovely people can provide would be hugely appreciated.  Thanks for reading, have a great day :)

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