I am getting an error message with my subdomain. I want my shopify store on a subdomain because my root domain is set up as a wordpress site.
I was able to connect this yesterday and it was working fine. Then suddenly it stopped working out of the blue.
I get this error from shopify:
CNAME entered incorrectly
Check that you've entered the required values, and verify your connection again.
Solved! Go to the solution
This is an accepted solution.
Finally after many hours, and endless headaches I found a solution!
This solution is for those who are hosting their root domain on a different hosting provider, and want to point a subdomain to their shopify store.
This set up should let you use both your subdomain on shopify and keep your root domain working on your main site.
I'm trying to connect my subdomain (shop.esteticalaura.com) to the shopify shop maintaining the root domain on the other server, as well. The provider is Aruba.
I've tried with this solution of yours but in the DNS panel I can't insert the same host record both as A Record and CName; so if i create a shop.esteticalaura.com record with the shopify IP address, I'm not able to create the same record which points to shops.shopify.com in the CName space.
Using just a CName record doesn't work since I get the same error message of the guy above. Neither works creating just the A Record.
So what now?
Thank you in advance for your help!
Hello, sorry this doesn't look like the correct solution.
To be clear, the domain is hosted with Shopify not a third party.
The primary domain - firesidebrew.co - is working fine. But the www prefix subdomain isn't (www.firesidebrew.co gets an error page).
This should be a www redirect rather than a subdomain - most domain hosts add www redirects automatically so I'm not sure how it should be set up in this instance.