Text box in blog is missing

orlypittel
New Member
1 0 0

Hi,
I'm trying to add a blog post, and it looks like there is no option to add the text in the content box.
Any advice?
Thanks,
Orly

2021-04-15 (2).png

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Rae
Shopify Staff
Shopify Staff
875 61 253

Hi, @orlypittel

This is Rae from Shopify.

Thank you for letting us know that the content box isn't appearing on your end. I'm happy to help investigate this further and track down why this may be happening. 

When situations like this occur, they can sometimes be related to local issues that can be fixed with a few different troubleshooting steps. With this in mind, please give these options a try: 

Let me know if the content box appears correctly once you've completed the above steps. If not, I can certainly continue lending a hand to make sure we get this resolved.

Talk soon! 

Rae | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Rae
Shopify Staff
Shopify Staff
875 61 253

Hi, @orlypittel

I wanted to check in with you here and find out if you were able to resolve the troubles you were having with this? 

If you're still experiencing issues with the content box not appearing, please let me know. I'm here to help! 

Rae | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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