I'd like to make a copy of our live theme so that I can make changes prior to making the changes live. I'm following all of the guides that say to simply make a copy of our live theme and then click customize... but when I save the change on the copy IT CHANGES OUR LIVE SITE! This isn't what I'm looking for. What am I doing wrong?
Thanks for any help!
My name is Ash and I work at Shopify. I'm happy to help out with this!
If you're looking to make some offline updates to your store and have those completed in full before pushing them live, creating a duplicate of your theme is a great method. I understand you're currently trying this, but are noticing the changes to the duplicate are going live immediately. This should not be the case, so I'll provide some steps below to help clear up the process.
Once you click "Duplicate", the copy of your theme will appear in the Theme Library, which is the list of themes below your active theme:
After going over the above steps, please double check in your store that the intended offline changes were indeed applied to the version of your theme in the Theme Library. You can reply back here to update me once you've done so. Looking forward to hearing back!
Thank you for getting back to me. That definitely sounds like a problem and not expected behaviour. Could I get you to try a few troubleshooting steps to see if they clear up the issue for you? Here are some steps I recommend trying:
If the issue still persists after those steps, could you please take a screen recording showing you make a customization to the unpublished theme, and then showing that customization appear on the live site? Looking forward to hearing back.