There is no button to return to store after payment is made

Solved
Noctis
Tourist
30 0 0

no return to shop.png

 

There is no clickable button to return to the store after payment is made.

The only clickable button is a "cancel" button which comes from an app I installed to let customers cancel their order if they want to.

Anyone can help?

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@Noctis 

Hello, 

This page, popularly known as the thank you page, is not customizable. 

Kind regards,
Diego

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Hyde
Shopify Staff
Shopify Staff
727 73 130

Hi @Noctis,

Hyde here from Shopify. Great question!

If you're using a Shopify theme then you should be able to click on the store logo in the top left to return to the store:

21-01-b7h2t-kr9k2

 

Of course, if you're using a third-party theme, or if you've edited the theme code, this function may not work.

Let me know if that helps or if you're encountering further difficulties.

All the best, Hyde.

Hyde | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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tim
Shopify Expert
2857 117 937

Actually, the thank you page, which is also an Order status page, is customizable (to a limit) (otherwise how do Apps do it?):

https://help.shopify.com/en/manual/orders/status-tracking 

https://help.shopify.com/en/manual/orders/status-tracking/customize-order-status/order-status-javasc... 

So you can easily use an additional script similar to this

{% if first_time_accessed %}
 <script>
      Shopify.Checkout.OrderStatus.addContentBox(
       '<h2>Anything else??</h2>', 
       '<p>Please use the button below</p><br>'+
      '<a href="/collections/all" class="btn">Continue shopping"</a>'
      )
 </script>
{% endif %}

 to get this:

Untitled.jpeg

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Noctis
Tourist
30 0 0

Unfortunately, the store logo is not clickable...

My store is in test mode now so you can try to place an order using a 4242424242424242 credit card number and see the problem...

thanks!

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tim
Shopify Expert
2857 117 937

This is an accepted solution.

Another option, even simpler is to go to themes click Actions=>Edit language, select "Checkout" tab and find "Contact us html", put the following there:

<a class=btn href=/collections/all>Continue Shopping</a>

Untitled.jpeg 

And this will produce a button like this:

Untitled 2.jpeg

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Noctis
Tourist
30 0 0

This works perfectly.

Thanks for the help. Luckily you came across this post, otherwise I would have trusted that guy saying the page can't be customized...

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tim
Shopify Expert
2857 117 937

Well, it's the only page of checkout which can actually be modified (though in a this limited way), so people often overlook it.

And, this trick of using the fields of language which has "html" in their name for more than just a couple of words is underestimated too.

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