Third Party app messed up my site

New Member
2 0 0

 

I hired someone to help set up a few things on my site (using the Debut theme) and she added the Globo Mega Menu. 

It did something funky and stretched the images on the homepage, stretched the header, and there is WAY too much blank space overall. It also messed up the footer. We have removed it entirely, but the problem remains. 

 

I've talked with Shopify support, and they didn't know how to fix it (or couldn't, I'm not sure) and they sent an email to the developer. I have no idea how long it will take to hear back from them, but the site was perfect, and I just want it back to its original size. Any help would be appreciated! 

Signed, 
Impatient 

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Explorer
70 5 12

Hey there mate.

 

Happy to take a look.  I do not charge for consultation.  If your interested, please shoot me an email.  digital.reincarnation@gmail.com

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Shopify Partner
47 13 8

Sounds like there was some CSS added to your store that wasn't removed with the rest of the code.

 

Rolling back your theme.liquid to a point from before the edit, and any SCSS files would probably help. Here's how to roll back! https://shopify.dev/tutorials/customize-theme-troubleshooting-roll-back-to-older-version-of-theme

Is your store fast enough? Compare your store's speed against hundreds of others for free with our benchmarker - https://www.rvere.com/
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New Member
2 0 0
Oh fabulous! Thank you so much, I'm going to give it a whirl. :)
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