This Product Does Not Use the Domain You Selected for Instagram Shopping

Trevor
Community Moderator
Community Moderator
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This post is a part of a larger thread that includes current known issues & required permissions to successfully connect to the Facebook Channel. You can find the Table of Contents for all required permissions here.

When using the Instagram app, and you select a product to tag, an error stating "This product does not use the domain you selected for Instagram Shopping" may occur. 

You may run into this error if you change your primary domain after onboarding to the Facebook channel and setting up Instagram Shopping. As this error occurs in a Facebook-owned app, go through one of the below methods to correct the issue, and contact Facebook if the issue persists as this is outside the scope of what Shopify can support.

 

06-34-14592-80462

 

To correct this issue, you will need to go through Facebook, either by going through the appeal process and selecting that they change your domain or by verifying your domain through these instructions

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Trevor | Community Moderator @ Shopify 
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