This site can’t be reached

New Member
1 0 0

Hey, I'm getting this error when I try to preview my Shopify store, please help?


This site can’t be reached

Check if there is a typo in


  • If spelling is correct, try running Windows Network Diagnostics.
Shopify Staff
Shopify Staff
568 48 99

Hey, @eccessi!

I'm able to reach that website on both Google Chrome and Safari without receiving any error messages:



It is password protected though, so you'll want to disable that before launching your site (under Online Store > Preferences > Password protection). That error seems to be a local issue to you, so I'd recommend trying a different browser or clearing your browser's cache.  


Brie | Social Care @ Shopify 
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