Two Factor Authentication Reset

fjfinnie
New Member
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I have two step authentication enabled on my account. I have not signed in quite a while. Changed phones so I do not have the authentication app set up to receive code. I have the app, but it's no longer linked to Shopify and I have no idea where, or if, I have the 12 digit recovery code.

Is it possible to turn off the two step authentication in order to access the account and reset my authentication app? 

Thanks in advance!

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