I am trying to pick a plan for my shopify store after my trial has ended. When I click pick a plan, it takes me to a page saying the page could not be loaded due to a technical problem, and there is no way around it.
Could anyone please help? It seems like I am locked out of my store with no way to pay and all my work has disappeared.
Thank you for bringing this to our attention! We definitely want to get you signed back into your store. Many times we see issues like this are related to a browser cache and cookie error. If you haven't had a chance to do any local troubleshooting yet, please go through the list of steps I will include below and let me know if that resolves the problem for you:
Once going through those steps, if the issue is still persisting then please reach out to our live support through the Help Center as we're not able to provide account-specific support via the Shopify Community at this time. Please visit Help Center: Contact Support and log in to your account to create a support request.