Very disappointed with shopify: malicious links

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Tourist
8 0 1

First time use shopify, we use adwords, but adwords disapproved : Ad Issue(s): Malicious or unwanted software.

 

I contacted my adwords manager and she gave me email. there are malicious links on the site. this is system check, she can't help me.

 

16844259382/digital_wallets/dialog

payments/config

Please contact your technical staff to clear and troubleshoot the above content. You need to check all infected pages for malicious links in the email and delete them completely.

 

my site: www.tattoo-kits.com

 

We use shopify free template, we have not change any code, because we are not familiar with the code. i contact shopify already, they sent e-mail to me:

I'm Heather with Shopify’s Technical Merchant Support team and wanted to follow-up about your issue with your ads getting rejected due to malicious scripts! Our team has taken a look and we're not seeing any red flags on your site, apps or scripts that would cause this. False positives can and do happen sometimes and those links that were provided are all legitimate, safe links on our platform.

Additionally, your site is coming up clean on Google's transparency/safety report.

In this instance, a manual resubmission is the best bet! If there's any cause for a deeper dive they will let you know more specifics :)

I hope this helps! Feel free to contact the Guru Team by phone, chat, or email whenever you have other questions or comments.

Now, i do not know what i can do now, i do not know how to remove the "malicious links", i use Google Search Console
stopbadware already, shopify can't help me, anyone help ?

 
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Shopify Expert
389 5 53

What are the links you're trying to use with your AdWords?

Are you using "https" or just "http" ... can you provide a list of the links you're using.

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Tourist
8 0 1

i use  https://www.tattoo-kits.com/   https

 

and 

https://www.tattoo-kits.com/collections/professional-tattoo-kit

https://www.tattoo-kits.com/collections/beginner-tattoo-kits

 

All same, they said: my page have the link

16844259382/digital_wallets/dialog

payments/config

 

 

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Shopify Expert
389 5 53

I couldn't find any malicious links on the page either ... sorry TK.

 

https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.tattoo-kits.com%2F%20...

https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.tattoo-kits.com%2Fcol...

https://transparencyreport.google.com/safe-browsing/search?url=https:%2F%2Fwww.tattoo-kits.com%2Fcol...

 

I'd suggest either, (1) re-creating and submitting your ads, or (2) finding another Ad Manager ... 

 

and above all of that, I would recommend running Facebook Ads, instead of Google Ads ... you'll probably get a better bang-for-your-buck! :)

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1 Like
Tourist
8 0 1
Thank you very much, yes, i try fb ads today, but seems fb not allow TATTOO, really very disappointed. do not know what to do now.
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Shopify Expert
389 5 53

Best way to get around that would probably be to make blog posts with info about tattooing (think 'top 20 tattoos of all time'), and then link your products in the blog post ... then use the links to your blog posts as what you spend your Ads on.

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→ Have me build your Shopify store @ stephens.world
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→ Want to buy me lunch? stephens.world/lunch

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Tourist
8 0 1

thanks, i think i will try other more ads first.

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