Webp Image Upload Suppport

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New Member
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Hi, I understand that Shopify now serves webp images automatically on all stores. This is great but I would like to upload my own webp images for more control over the compression, unfortunately Shopify throws a "Cannot read property 'height' of undefined" error when I try to upload from the customize page. I thought webp was now supported?

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Shopify Partner
1777 211 370

This is an accepted solution.

All images for Shopify stores are now served as webp. However, the supported original formats are listed here - https://help.shopify.com/en/manual/using-themes/change-the-layout/images#image-formats

Sergiu Svinarciuc | CTO @ visely.io
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Shopify Partner
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So, when is support for uploading WEBP coming?

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New Member
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Hello, I tried to upload my images, but still give me this message (cannot read property 'height' of undefined), I tried all the available format JPG-PNG-WEBG but still not working! 

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Shopify Partner
1777 211 370

can you share the JPG or PNG file you are trying to upload?

Sergiu Svinarciuc | CTO @ visely.io
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- Was your question answered? Mark it as an Accepted Solution!
- To learn more about the awesome stuff we do head over to visely.io or our blog
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New Member
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Hello I tried uploading a GIF but im getting an error saying 'cannot read property height of undefined'. Please help

 

 

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