Website loading in the middle of the page on Safari mobile browser

New Member
1 0 0

I'm having an issue with my website, When I load the site on my phone using Safari, the homepage loads in the middle of the page as opposed to the top of the page.

Could someone help me troubleshoot this issue? 

Thanks in advance!

Shopify Staff
Shopify Staff
863 96 154

Hi @afoxrouch,

Hyde here from Shopify.

The first issue could be the Safari browser itself. While we do support the Safari browser, we recommend that you ensure it is up to date and that the cache is cleared.


Ultimately, for the best results, use Shopify in the latest version of Google Chrome. All that said, if it is not browser-related, I would recommend checking that the theme itself is a responsive theme. Is it a Shopify theme or a third-party theme? Has it been custom-coded at all?

All the best, Hyde.

Hyde | Social Care @ Shopify 
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