Website won't scroll using iphone Safari

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Hi there! I have had my website with current theme for 3 years. However, during the past 2 weeks there are problems scrolling up and down on the website. To scroll down you need to try multiple times. I have also encountered issues scrolling up as well. A customer discovered the issue on her iphone 11 and I have encountered the same problem on an older model. The issue does not extend to andriod or web based browsers.

The majority of business comes from apple users and it's causing a decline in sales No new apps have been added recently. The only thing I can think of is that I added a footer menu.