YouTube videos are NOT playing in my product pages using Brooklyn theme

alainabigger
New Member
13 0 0

My embedded youtube videos are not playing on my product pages.  It shows up in the back office, but when I got to the live page, it does not show up at all.  Can someone help with this?

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JHKCreate
Shopify Partner
1984 321 425

Hello There,

Can you give me a URL example so I can check it out?

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- Should you need any direct help: contact@jhkcreate.com
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@alainabigger 

If you mean on mobile devices, video autoplay does not work. 

In any case, please always share your website URL when asking a question so we can assist you faster.

Kind regards,
Diego

◦ Problem Solved? ✔️ Please click on Accept as Solution and like.
◦ Using a free theme? Improve it with copy/paste code snippets clicking here.
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alainabigger
New Member
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alainabigger
New Member
13 0 0

It doesn't work on mobile or desktop.  My web address is www.rosaleenactivewear.com

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It does work on desktop on my end (Chrome, windows 10). 

Which browser are you testing from?

◦ Problem Solved? ✔️ Please click on Accept as Solution and like.
◦ Using a free theme? Improve it with copy/paste code snippets clicking here.
◦ Looking to hire an experienced developer? Same day response: ezfycode@gmail.com.
alainabigger
New Member
13 0 0

From Microsoft Edge.

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alainabigger
New Member
13 0 0

Just tried from Google Chrome and it doesn't work there either.

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alainabigger
New Member
13 0 0

Which product were you able to see?

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