add to cart problem please help

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New Member
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Hello. When we say add the product to the cart, the product is not added to the cart. It says (0) product added. Can you help me?

Ekran Resmi 2020-11-10 00.02.04.png

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New Member
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I also have this same problem on my website. It works fine on my mobile phone but not on my laptop.

 

www.magic-putty.com

 

Any help would be great!

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Excursionist
21 3 5

Share Shop URL so can check the issues.

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New Member
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We're receiving sporadic, but frequent reports from customers stating that they are unable to add items to cart. We're actively working to gather details from the customers. OS, Browser, Specific Product, ETC. 

A few of the reported issues were on Windows 10 with Chrome v86.0.

Is there a known issue or update on this thread?

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New Member
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A bit of feedback from the problem on my website - www.magic-putty.com.

 

The add to cart button is working on my iOS phone and is working on my Mac when I use google chrome. However still isn't working on my Mac when I use Safari. Very strange.

 

Thanks 

 

Ian

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