cant sign it says my email is not that is my email

New Member
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i cannot sign in to edit my apparel

Shopify Staff
Shopify Staff
378 47 68

Hey, @harlanblackshir!

Ryder here, from the Social care Team at Shopify - thanks for posting! Sorry to hear that you're having trouble logging in, and I appreciate you bringing this to our attention. I'd be happy to see how I might be able to help out. To ensure that both your email address and URL are being inputted correctly, you can enter your email address here and receive a list of any shops associated with that email address. If you haven't forgotten your password and are still unable to log in after double-checking all the characters are accurate, please share a screenshot of it here so that I can investigate the error for you further. 

Hope to hear from you soon!


Ryder A. | Social Care @ Shopify 
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