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Can I chat or email Shopify support for account queries?

JRRoy
Visitor
1 0 0

How can I chat or email someone in the support for a question on my shopify account?  

Accepted Solutions (2)

pioneer100
Shopify Partner
1119 145 481

This is an accepted solution.

you can start from below page to finally reach to shopify support 🙂

https://www.shopify.com/contact

If helpful, Please Like and accept The Solution.

View solution in original post

neeravmakwana
Shopify Partner
164 30 39

This is an accepted solution.

Welcome to Shopify Community. Can you please check out your options on this link:

https://help.shopify.com/en/questions#/login

View solution in original post

Replies 3 (3)

pioneer100
Shopify Partner
1119 145 481

This is an accepted solution.

you can start from below page to finally reach to shopify support 🙂

https://www.shopify.com/contact

If helpful, Please Like and accept The Solution.
crazity2021
Visitor
1 0 0

There literally is no way to contact someone directly at Shopify. I have an issue with my domain, I own the domain name. I have been trying to connect it and it keeps saying there is another account with this name. But I only have two other shopify websites and neither is this new one. I want to use that website domain. Please help. 

Also, why isn't there a way to contact Shopify with issues. 

neeravmakwana
Shopify Partner
164 30 39

This is an accepted solution.

Welcome to Shopify Community. Can you please check out your options on this link:

https://help.shopify.com/en/questions#/login