clouding.live/theme.js is this a malware? I can't delete it!

Tourist
5 0 3

Hi,

 

I have this script in my source code on all pages: https://clouding.live/theme.js

 

I can't find this URL in any of my liquid file.

 

How can I delete this? This script is taking 4-20 second to load and is slowing down my store!

 

Thank you,

 

Capture.JPG

3 Likes

Hello ,
Please which theme you are using,  also please share store URL?

 

Want to modify or custom changes on store hire us.
If helpful then please Like and Accept Solution .
Email: pallavi@oscprofessionals.com
Skype : oscprofessionals-87
Content Writer | Digital Marketing | SEO Expert | Site Optimization | Web Design | Web Development
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Tourist
5 0 3

Store: https://www.my-nature.com/

Theme: Debut

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Tourist
8 0 4

I have the same issue. This JS file is taking about 10-15 seconds to load, making the whole site slow. 

1 Like
Tourist
6 0 1

I have the same problem. Someone help me please. My theme is: Jumpstart.

0 Likes
Tourist
5 0 3

Someone knows which app is calling this url clouding.live/theme.js ?

 

Here are my apps installed, maybe we have one in common to investigate:

 

  • Announcement Bar & Web Push Logo
  • Facebook Marketing
  • Google Shopping, Bing Shopping & Facebook Ads Product Feed
  • Google Tag Manager by Comfoma
  • HelpCenter - Build an Attractive FAQs Page
  • Instagram Feed & Slider Pro
  • Kit
  • Lookbook - Shoppable Image Galleries
  • Oberlo
  • Order Printer
  • Order Printer Pro
  • Privy - Free email popups with exit intent
  • SEO Image Optimizer by Booster Apps
  • ShopSync
  • Sweet Upsell
  • Thank You Email By Autoketing
  • TrackingGenie
  • Tunetoo
  • Ultimate Sales Boost
0 Likes
Tourist
6 0 1

Mine was on Ali Review, after I removed Ali Review, the clouding.live/theme.js file disappeared. 

0 Likes
New Member
2 0 0

I can't get rid of this, for real.

I had AliReviews installed but after cleaning code and removing the app that's not it.

Can someone please give us a solution?

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Tourist
6 0 1

Delete the code below your theme.liquid:

{% include 'alireviews_core' %}
     {{ shop.metafields.theme.cdn_css }}

It worked for me.

0 Likes
New Member
2 0 0

I had to install a clean theme copy.

Only common app we had is AliReviews yes.

Shopify should look into them.

It messed with my customer's order, changed all their orders into pairs of shoes.

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